This is a hybrid role, requiring a percentage of your time in our office in Frederick, MD.

Primary Responsibilities

• Collaborates with operations team peers to align project estimates with proposals.
• Drives project initiation, kickoff, and execution.
• Prepares accurate and detailed project estimates and schedules.
• Maintains project management discipline by monitoring profitability, forecasting, and scope.
• Reviews and updates project budgets and schedules weekly.
• Proactively collects and manages all project details to ensure on-time, on-budget delivery.
• Monitors and communicates project status, ensuring alignment with scope and plan.
• Leads relevant client meetings and project-related discussions.
• Anticipates and resolves delivery challenges, escalating issues when necessary.
• Adjusts project schedules as required to accommodate changes.
• Oversees quality assurance processes and ensures deliverables meet standards.
• Identifies out-of-scope requests and collaborates with client services to determine solutions.
• Updates project estimates in Workamajig based on guidance from the Program Director.

Coordinates with the team to initiate client invoices and support revenue recognition.

• Understands and adheres to client terms of agreement.
• Builds and maintains professional relationships aligned with company core values.

QUALIFICATIONS

This is a mid-level project management position on the Operations Team. The individual should have the following experience and capabilities:

• Two to three years of project management experience as a program manager or project manager in a traditional or a digital advertising/marketing agency or project managing within a shared services/internal agency model.
• Two to three years of relevant digital project management.
• A track record of delivering projects on time and on-budget.
• Experience tracking all budget-related information, including billable hours and project expenses.
• Managed the financial success of their projects.
• Proven ability to manage multiple projects concurrently.
• Demonstrated critical thinking skills.
• Managed and worked with cross-functional teams (creative, strategy, technical, media).
• The ability to create and follow a well-defined project plan.
• The ability to provide project leadership not only to internal teams but to clients.
• Superior problem-solving, time management, and organizational skills.
• Strong interpersonal skills with the ability to work with all levels of the organization.
• Excellent writing skills; command of language, grammar, and spelling; dedication to error-free work and communications.
• Experience with project management software solutions, such as Jira, Trello, Asana, Monday.com, etc.

• Experience with Workamajig preferred.

• Advanced knowledge of Microsoft Office (MS Word, Excel, PowerPoint)
• Basic knowledge of Macintosh and/or Windows computers, especially with Microsoft Office and database management
• Demonstrated behaviors and skills that align with Love & Company’s culture and values.
• PMP Certification is desired but not required.
• Bachelor’s degree